Shipping & Delivery Information
Fast and Reliable Delivery of Delectable Cakes
At Cardinal Cake Company, we take great pride in delivering freshly baked, mouthwatering cakes and confectioneries right to your doorstep. With our exceptional shipping and delivery services, you can enjoy the convenience of ordering your favorite treats from the comfort of your home.
Shipping Options
We offer flexible shipping options to cater to your specific needs. Depending on your location and preferences, you can choose from the following:
Standard Delivery
Our standard delivery service ensures that your cakes are delivered within 2-5 business days from the date of order. This is the most affordable option and is suitable for customers who don't require urgent delivery.
Express Delivery
For customers who can't wait to indulge in our delectable creations, we offer an express delivery option. With express delivery, your cakes will be delivered within 1-2 business days, ensuring you satisfy your cravings in no time.
Shipping Charges
Our shipping charges are calculated based on the weight of the package and your shipping location. During the checkout process, you will be provided with the exact shipping cost for your order. We strive to offer competitive shipping rates to ensure you get the best value for your money.
Order Tracking
We understand the importance of being able to track your order from the moment it leaves our bakery to the moment it arrives at your doorstep. That's why we provide order tracking services for all our customers. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
Delivery Policies
Delivery within the United States
We currently offer delivery services within the United States, including all 50 states. Whether you're located in the bustling streets of New York City or enjoying the coastal breeze in California, we will ensure your cakes reach you with care.
Delivery Outside the United States
While our primary focus is on domestic deliveries, we understand that there are cake enthusiasts around the world who would love to savor our creations. If you are located outside the United States and wish to place an order, please contact our customer support team. They will assist you in making special arrangements for international delivery based on your location.
Returns and Refunds
At Cardinal Cake Company, customer satisfaction is our top priority. In the unfortunate event that you are not satisfied with your order, please contact our customer support team within 24 hours of delivery. We will promptly review your concern and provide an appropriate resolution, which may include a replacement or refund.
Contact Us
If you have any questions or need further assistance regarding our shipping and delivery information, please don't hesitate to contact our friendly customer support team. They are available to address your concerns and ensure your shopping experience with Cardinal Cake Company is nothing short of delightful.